THE
ACHIEVEMENT DIGEST "TAD" JULY 2006
A Unique Publication For Leaders Gene Griessman, Ph.D. Editor
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WHAT'S IN THIS ISSUE?
QUOTABLE QUOTES
LINCOLN'S LOG
LEADERSHIP LESSONS
FEEDBACK
TRAVEL NOTES FROM A ROAD WARRIOR Kennebunkport, Maine; New Orleans
VALUABLE RESOURCES FOR YOUR PERSONAL GROWTH
QUOTABLE QUOTES
***Needs and Wants
“If I had asked my
customers what they wanted, they would have said ‘a faster horse.’” Henry
Ford
***Trying and Doing
“Try not.
Do.
Do or do not.
There is no try.”
George Lucas
***Internal States
“Though we travel the world over to find the beautiful, we must carry it
with us or we find it not.” Ralph Waldo Emerson
***Get
Ready
“Saddle your dreams
before you ride ‘em.” Mary Webb
***Practicality
“There is no less wit nor invention in applying rightly a thought
one finds in a book than in being the first author of that thought.”
Pierre Bayle
TRUTH
IN JEST
***The
High Cost of Cheap Help
Sign on plumbing truck in LA: “PAY MORE CRY ONCE”
***Wretched
Excess
“Too much of a good
thing can be wonderful.” Mae West
LINCOLN'S LOG
Self-Reliance
Lincoln chose for his cabinet men who were able and powerful. But some of
them were also vain and willful. One in particular--William Seward--had
been the Governor of New York and a U.S. Senator and the leading contender
for the Presidency. Seward felt wounded and wronged that Lincoln had become
President.
Upon becoming Secretary
of State, Seward at first thought that his new position would be a chance to
lead the nation. He would rule and Lincoln would become a figurehead
President.
But Seward did not know
the kind of stuff that Lincoln was made of.
Lincoln privately told
his wife: “I may not rule, myself, but certainly Seward shall not.”
And Seward never did.
Not only did Lincoln lead, he leveraged Seward’s considerable talents.
Moreover he won Seward’s trust and loyalty.
Assistant Secretary of
War Charles Dana, who observed Lincoln interact with his cabinet, generals,
and other officials wrote: “To every one he was pleasant and cordial. Yet
they all felt it was his word that went at last; that every case was open
until he gave his decision. This impression of authority, of reserve
force, Mr. Lincoln always gave to those around him.”
(Adapted from
The Words Lincoln Lived By, pp.
89, 90. If you’d like to order an autographed copy of this book,
click here.
http://www.achievementdigest.com/thewordslincolnlivedby.html
Contact us for quantity discounts.)
LEADERSHIP LESSONS
Procrastination
“A great many important
decisions improve with age. If little is to be lost by asking for time to
reflect upon a matter, then by all means take it. Much may be gained.”
Gene Griessman
Know When To Cut Your Losses
Stories about persistence are stock items in sermons and
inspirational books. We love to hear about scrawny little never-give-up
guys who fill in for the injured starting quarterback and win the
championship game. We are stirred by accounts of entrepreneurs who fail
dismally on their way to becoming billionaires.
I love those kinds of
stories too because they make an excellent point.
But it’s just as
important to know that persistence can be a waste of time. You can waste
days or years or even a lifetime trying to succeed at something that’s
hopeless.
The trick is being able
to tell the difference between a situation that can be turned around and one
that can’t.
Nobel laureate Linus
Pauling told me that the most important quality of a good researcher is
knowing which ideas to follow up and which to throw away. “Otherwise, you
can waste a lot of time on bad ideas.”
Here’s a checklist to
help you decide when to hold and when to fold.
One. Can you get more
and better information? Is it possible to find fresh data or examine old
data from a new perspective? You may be able to hire an expert--a skilled
technician, lawyer, or consultant. Francis Crick, another Nobel laureate,
told me that a capable and forthright associate was the most important
resource a researcher could have. In sales, a seasoned pro can often advise
a rookie when it’s time to forget about a prospect and move on.
Two. Are there
impenetrable barriers? Look for “deal-breakers” early in the game. Denial
simply puts off the inevitable.
Three. How big is the
payoff? If you’re Howard Carter looking for the tomb of a lost pharaoh,
you can afford to look for years. The potential payoff is tremendous.
But if you’re a salesperson, you can’t afford to spend many hours on a
prospect that, at best, will produce only a few dollars of business.
Four. How much will it
cost not to change? If you are trying to decide whether to repair the office
copier or purchase a new one, write down how much you have already spent on
the present machine. How much can you reasonably expect to spend repairing
the copier during the next 24 months? Be sure to factor in how much is lost
when the machine is down. How much is the frustration worth? And then
factor in how efficient the machine is when it is working? Do your people
have to stand in line even when it’s working at peak efficiency? Some
simple calculations may tell you that even if you do invest the time and
money repairing the old machine, you won’t get what you really want.
Five. How deep are your
pockets? If you don’t have deep pockets, there are some games you shouldn’t
play. You might have a great idea, but it will take too many resources to
bring it to fruition. Try to negotiate a partnership or a buyout, or walk
away.
Six. What are the
patterns? If you’re trying to decide to retain an employee or continue a
relationship, and you have observed troubling behavior, ascertain if what
you observed is a one-time episode or part of a recurring pattern. One of
my favorite folk sayings is,“ You haven’t learned anything from a mule that
kicks you twice.”
Seven. Is there a
hidden agenda? Some playing fields aren’t level. Some decks aren’t
full. Some dice don’t roll right. When you are reasonably certain that you
cannot win, no matter how hard you try, make your exit. Don’t waste your
resources in a dishonest game.
Adapted from
Time Tactics of Very Successful People,
pp.90-93. If you’d like to order an autographed copy of this book,
click here
www.achievementdigest.com/timetacticsofverysuccessfulpeople.html
Contact us for quantity discounts
FEEDBACK
***“I
am writing to express my sincere appreciation and that of my Board of
Directors in response to the stellar performance you provided at our 12th
annual summit last month at the Grand Traverse Resort in Traverse City,
Michigan. The verbal feedback I received as well as that on our comment
sheets indicated that you were clearly one of the best-received keynote
speakers I’ve ever had the good fortune of engaging. The ‘icing on the
cake’ was the opportunity you provided to our attendees and their spouses to
pose for a sepia-type photograph with President Lincoln. I fully expect
that many of our attendees will be inquiring as to how they can book you for
a function within their respective companies.” Carl E Parry, President
and Chief Executive Officer, Utilities Service Alliance, Inc.
***“I look forward to
TAD. The tips are very practical and helpful. The quotes are
outstanding. Thanks for all that you do. Lou Sartori, Louisville, KY
***“You were a knockout
and I love you for it. Your wisdom will be part of our lexicon from here
on out.” Pat Hyndman, San Diego (Pat Hyndman is a legendary director of
TEC/Vistage)
***“You are a star here
in Maine. We hope to have you back.” David E. Stearns, CEO, Dale Carnegie
Training of Maine
***“It was a great
presentation and I enjoyed our time together. The feedback has been very
positive from everyone.” Jeff Christie, Chief Executive Officer, Jamestown
Metal Products
“Today while I was at
our Borders bookstore with a group of writers, I saw your book “Time Tactics
of Very Successful People.” I bought it and have not yet read it all but…I
cheated and read the last chapter, thinking, ‘What about personal life; is
it all about business’? But the last chapter is awesome!
“It is easy, when one
sees books like yours, to wonder ‘Why am I trying to write?’ But then I
encourage myself by knowing we are all in different situations.
“I have learned through
our writer’s meetings, what comments can mean to an author. Thank you for
your vision and reach in this book. Respectfully, Phyllis G. Rose
TRAVEL NOTES FROM A ROAD WARRIOR
Bonus Tip—phone chargers
Not long ago, Bob Gibson, who’s the CEO of Negotiation Resources in
Sausalito, CA (www.negotiationresources.com
)
left his phone charger in his hotel room. That evening when he checked
into the next hotel on his itinerary—the Orlando World Center Marriott
Resort and Convention Center—he asked the desk person where he might be
able to purchase a charger. She replied that everything nearby was
closed, but that she had some chargers behind the desk. She produced a
big box, but unfortunately they could not find the right one for his
phone. Then she offered another suggestion. Check with lost and found.
There the attendant showed Gibson literally hundreds of chargers that had
been left behind, all in boxes by brand name. They found one that worked,
and the attendant gave it to him.
Before you rush out to purchase a new charger, you might find one in your
hotel’s lost and found. Granted, all hotels do not provide the kind of
service that the Marriott people do, and the hotel might not be large
enough to have a big collection, and what they have might be all jumbled
up in a box—but it’s worth a try.
And here’s a tip for hoteliers. Why don’t you consider providing this
kind of customer service for your guests? Let them know this resource is
available with a note in the room along the lines, “Leave something
behind?”
Flying Time
Here’s a helpful website
that tells you what the seat configurations are on major airlines. I use
this website to know what seats NOT to get. (For example, on many commuter
flights, there’s no first-class, and the window seats of some planes are
very uncomfortable because of the curvature of the fuselage. Ask for aisle
seats on those aircraft. ) The site is
www.seatguru.com.
Kennebunkport, Maine
I
enjoyed my stay at the historic Nonantum Resort, where I did a program for
the staff and management. It’s a big, rambling building with lovely
views. The place was quiet when I was there but was staffed by
energetic, courteous, attentive young (mainly) men and women. When
President Bush senior is in town—the Bush compound is just a few blocks
away—famous visitors inhabit the place, and sometimes the former President
himself comes over.
My
favorite meal in the main dining room was lobster with jumbo shrimp
sauté. It was tossed with fettuccini, a Chardonnay butter sauce, and
served with asparagus, tomato concasse, garlic and chives.
There’s also an excellent restaurant called Stripers in the Breakwater Inn
next door. I particularly liked their crab, avocado and porcupine shrimp
salad with tomato horseradish coulis. (For the Nonantum Resort--
800-552-5651
http://www.nonantumresort.com/
; for Stripers Telephone 207-967-5333)
New Orleans
I
did a program in New Orleans last month and found this favorite city of
mine to be worse and better than I had expected. Worse first. Out near
the lakefront, there are hundreds and hundreds of blocks of uninhabited
houses. The TV cameras recorded what is there, but TV cannot convey the
immensity of the devastation.
But it also was better than I expected. The drive from the airport into
town still feels and looks about the same as it always did. Many of the
restaurants have quickly returned to their former levels. Fine hotels are
open, and good value. Bourbon Street is still Bourbon Street. Great
bands and lots to see. I did miss the noisy, clanging, old streetcars,
but I was told that they will running again in a few months.
For dinner, I chose the Bourbon House, which is one of the Brennan family
restaurants. (That means it has to be good.) If you like oysters, be
sure to order the Trio of Oysters—a half-dozen of them for nine dollars.
You get two Oysters Rockefeller, two Oysters Bienville, and two Oysters
Fonseca. The Oysters Rockefeller are traditionally prepared; the Oysters
Bienville are sautéed with shrimp, bacon, bell peppers, onions, celery,
and parmesan; thickened with roux; topped with bread crumbs; and oven
roasted; and the Oysters Fonseca are sautéed with tomatoes and peppers,
topped with parmesan and roasted. The best prepared oysters I have ever
eaten!
My main course was one of their specialties, “redfish on the half shell”
($24) which is grilled side down and served with new potatoes and lemon
butter. (Bourbon House 144 Bourbon St. 504-522-0111
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VALUABLE RESOURCES
***THE WORDS LINCOLN
LIVED BY
www.achievementdigest.com/thewordslincolnlivedby.html
***TIME TACTICS OF VERY SUCCESSFUL PEOPLE
www.achievementdigest.com/timetacticsofverysuccessfulpeople.html
***99 WAYS TO GET MORE OUT OF EVERY DAY:
www.achievementdigest.com/99waystogetmorecd.html
***"AN EVENING WITH ABRAHAM LINCOLN" VIDEO
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***"LESSONS FROM LEGENDS" CD AUDIOBOOK
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***"LINCOLN ON COMMUNICATION" DVD-CD
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Gene Griessman, Ph.D.
Programs on Leadership,
Abraham Lincoln,
Time Management, and Macroforces
Editor of The
Achievement Digest (TAD)
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