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THE ACHIEVEMENT DIGEST "TAD" Issue No. 52
A Unique Publication for Leaders
Editor and Publisher Gene Griessman, Ph.D.
404-256-5927 www.achievementdigest.com
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QUOTABLE QUOTES
***How to Sell
“To sell anything—a product, service, or yourself—you must persuade
others in the language of their needs and interests, not your own.
Fortunately, human needs and interests are so varied and multifaceted
that you can usually find something to appeal to, and thereby align your
needs and interests with theirs.”
--Gene Griessman “Lincoln’s Wisdom: Timeless Lessons For Today’s
Leaders” (forthcoming audio book)
***Keep it to Yourself
“Let a man therefore be ever so abandoned in his principles, or vicious
in his practice, provided he keeps his wickedness to himself, and does
not offend against the rules of public decency, he is out of the reach
of human laws…But if he makes his vices public…it is then the business
of human laws to correct them.”
--William Blackstone, Commentaries
on the Laws of England. (The most influential law book of
its time; Lincoln began his study of the law with Blackstone. Jefferson
called it “essential.”)
***Bad
Laws
“One sure way to get rid of a bad rule in business or a bad law in a
society is to enforce it vigorously.” --Gene Griessman
***What
Lawyers Are Supposed To Do
“The primary objective of our legal system is not to determine the
truth, but to resolve disputes peacefully. Besides, in most cases where
the facts are disputed, no one but the clients know for sure where the
truth lies, and often they aren’t really sure.” --Anonymous attorney
cited in Brian Dirck, Lincoln the
Lawyer
***The Risk in Bluffing
“In law it is good policy to never plead what you need not, lest you
oblige yourself to prove what you cannot.” Abraham Lincoln
***The Social Causes of Excellence
”Whenever you find a good organization, you can be sure that its leaders
have found a way to turn good attitudes into habits.”
-–Gene Griessman
***An
Old Lawyer Adage
“If you have the facts on your side, pound on the facts.
If you have the law on your side, pound on the law. If you have
neither the facts nor the law on your side, pound on the table.”
LEADERSHIP LESSONS
How to Say It
Skillful
communicators pay attention to the nuances of the language.
I’m always on the
lookout for powerful words and statements that I may be able to use
myself. Recently I found in the writings of Lincoln a diplomatic but
effective way to find fault with something.
Here’s the
background. In the early days of the war, Congress and Lincoln had been
looking for ways to make the slaves that were being freed by Union
armies free forever, a goal that Lincoln very much desired. But the
bill that Congress proposed was flawed. In his response, Lincoln
systematically delineated the flaws, and ended with these words: “With
great respect, I am constrained to say I think this feature of the act
is unconstitutional.”
Think of Lincoln’s
response as a model of one effective way to say No without alienating
the other party. You show respect to the other party, you indicate that
you personally wish you could approve the idea, and you state that it is
only a part of the concept that you find fault with, not the whole
thing.
In order to adapt
this model to the language of today, you might say something like:
“With great respect, I have to say that I have a problem with one part
of what you are proposing.”
LINCOLN’S LOG
Every Well-Run Organization Needs an SOB
Anytime you find an
effective organization, somewhere in that organization there will be
someone who is known as an SOB. Even a well-run hamburger stand will
have someone who insists on workers scrubbing floors, scouring utensils,
picking up trash, and making the place sparkle. That person will likely
be called unflattering names by the workers.
What is true at this
basic level is even truer of large organizations.
But the SOB does not
have to be you. It might be you, but not necessarily.
Take the case of
Lincoln and his SOBs.
Lincoln could say No
if he had to, skillfully and diplomatically. But this did not come
easily to him. He even made a joke of his preference for saying Yes,
stating that it was a good thing that he was born a man and not a woman
because if he were a woman, his reputation would be ruined.
Lincoln had a tender
and forgiving spirit, a temperament not well-suited for the everyday
requirements of a military machine, which by war’s end numbered more
than one million men. War is a messy business. Lincoln’s
administration had to deal with an unpopular draft, desertion, rampant
fraud, incompetence, innumerable requests for deferments and leaves and
promotions, demands for special favors, bribery and other treasonable
acts, and unending power-struggles among officers.
By war’s end,
Lincoln had found a number of SOBs--individuals who could say, “That’s
not good enough;” “We can’t do that,” “We won’t do that,” “We’re going
to have to let you go,” and generally raise hell with incompetents and
crooks.
The most infamous of
the SOBS was William Stanton, his Secretary of War.” Stanton was
cynical, brusque, unsmiling, intensely focused, highly intelligent, and
incorruptible.
Lincoln and Stanton
often behaved like they were doing a good cop—bad cop routine.
Lincoln would listen
sympathetically to a tale of woe. He would then dispatch the supplicant
to see Stanton. On one occasion Lincoln even wrote out a request and
gave it to the visitor, telling him to take it to Stanton. Stanton
read it, and furiously tore it into little pieces, shouting, “The old
fool knows we can’t do that.”
The visitor went
back to Lincoln and told him that Stanton had called him a fool, to
which Lincoln good-humoredly shrugged, “Then I must be a fool. Stanton
is usually right about most things, and he’s probably right about that
too.” Stanton’s decision stood.
The lesson for
today’s leaders is this. If you are the kind of leader who agonizes
about ever saying No to anybody about anything, you are not the right
person for the SOB role. You can have a highly successful career as the
friendly face of your organization. Or you can acquire fame as a
brilliant strategist, or as someone who has good judgment. But
somewhere there must be someone with power in your organization who is
not just like you—someone who is not afraid to make somebody unhappy.
FEEDBACK
*** “I want to thank you again for the wonderful performance you put on
for my group. When people were telling me what a great event we had and
how much they appreciated being invited, I realized the value of good
referrals. Having got your name with such enthusiasm from Richard
Weylman, I never doubted the success of the evening.
Richard was right on
the mark. We are very grateful to have had you spend an evening with
us.
Your message is
timeless. The passion and humor, simply wonderful. And coming from Abe
Lincoln, it was a moment in time none of us will ever forget.
I was especially
moved by the "life lessons". I look forward to our continued friendship.
You are a special and gifted individual. --Francis G. Bitterly, CFP,
First Vice President - Investments Wealth Management Advisor, Merrill
Lynch, Red Bank, NJ
*** “You
did a great job. Everyone loved it! Perhaps just the beginning…”
--Mike Jones, Hartford Mutual Funds
Feedback from the
evaluation forms:
***”The opening with guest—“Abe Lincoln” was phenomenal! What a
meaningful and exceptional performance.” --participant comment “His
support for the efforts of the committee and engaging participants made
this one of the best conferences we’ve ever had.” Steering Committee
comment--Alaska Association of Secondary School Principals.
***”I enjoyed using
the analogies of Lincoln in a play setting which relates to today’s life
and business experiences.”
--Kiah Harvin, Jr. President/CEO, Harvin Golf Management Group
TRAVEL NOTES FROM A ROAD WARRIOR
International Travel
When traveling
abroad, for petty cash, you can avoid exchanging money at banks or
exchange services by using ATMs instead.
As soon as you get off the plane, head straight for the ATM machine,
preferably one associated with a big bank. By far the best choice is to
use your bank card, and withdraw from
your checking account. All you generally need is your pin
number. You will get a favorable rate of exchange, and the fee will be
reasonable. Second-best
choice is to withdraw from
your credit card. But be careful. You will start paying a relatively
high interest rate from the moment you make the withdrawal.
Mexico
Right now, Mexico is
a great choice for travel. The dollar goes a long way, the choices are
astonishingly good, and the Mexican people are unfailingly helpful and
courteous.
San Miguel de Allende
Situated about 6400
feet above sea level, this charming 17th century colonial
jewel has already been discovered by the rich and famous, which means
that the restaurants and accommodations are superb and the artisans are
world-class. Some 12,000 Americans, many of them retired, own
residences here and speak of the place in idolatrous terms. For this
visit, my party rented a beautiful villa that belongs to an American
couple who reside in San Miguel six months a year. The villa contains
an exquisite collection of Mexican folk art, which delighted the eye no
matter what room we were in. (www.san-miguel-house-rentals.com;
ask for Sheila Dufilho The villa we stayed in is “Casa Wheeler.”)
English is widely
spoken in San Miguel and there is even a good English-language
newspaper.
San Miguel is a
tourist destination, but it does not swarm with tourists. I saw no
big-name-chain hotels or food chains. The nearest airport of any
consequence is Leon, which has direct flights to several American
cities. It’s a beautiful little airport that’s quick and easy to get in
and out of. A taxi from Leon to San Miguel will cost about $90 plus
tip.
San Miguel looks and
feels like an old movie set, a bit like “Treasure of Sierra Madre.”
The weather is cool
and crisp without a touch of humidity. In August, while most of the US
was sweltering, the temperature in San Miguel never got above the 70s.
I especially liked
Harry’s New Orleans Cafe (You feel like you are in New Orleans.);
Bugambilia (delicious corn soup); Casa Payo (Argentine specialties plus
free phone calls to the U.S and free Internet), Tio Lucas (incredible
osso bucco), and Mama Mia (big bar with outstanding musical groups
nightly).
Most important. You
feel safe in San Miguel, even when you walk street at night alone.
Mexico City
For years Mexico
City has been the poster child for everything that is supposed to be bad
about Latin American cities: smog, crime, congestion, disorder, and
dirt. My recent trip to this enormous city has convinced me that Mexico
City does not deserve the bad press.
I stayed in the
brand-new Embassy Suites, and can’t say enough good things about the
beauty and cleanliness of the building or the quality of the staff.
Highly recommended.
The hotel zone and
the historic zone are clean and beautiful. The Museo Nacional de
Antropología
is world-class, and
is only one of perhaps a dozen museums worth going to. A group of
Americans in my hotel had flown down just to see a big exhibition of
Frida Kahlo’s art at one of the museums. The third-largest pyramid in
the world is located just outside the city in the ancient city of
Teotihuacan. It’s a must-see. I had dinner one night in an up-scale
neighborhood located near the University of Mexico that reminded me of
Beverly Hills.
Because Mexico City
is located at 7300 feet, it too is a cool choice for a summer getaway.
I would definitely go back.
Don’t Take Our Word For It
David Greenberg, author of “Simply Speaking” and “How To Avoid Death By
Powerpoint,” is one of the most respected authorities on presentation
skills on the planet.
Here’s what he says about our DVD “Lincoln on Communication”: “This
amazing video is in a class by itself. Every minute is captivating,
entertaining and educational. You and your group will learn some of the
most effective communication tactics and strategies that made Lincoln a
great writer and speaker—tactics that absolutely work for today’s
business environment.”
Use this link to
learn more now and receive an unadvertised special with your order.
www.achievementdigest.com/lincoln%20on%20communication.htm
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INFORMATION ABOUT THE FOLLOWING PROGRAMS:
___Lincoln-Leadership
___Personal Productivity-Time Management
___Macroforces and Trends in American Society
___Keynote Presentation LESSONS FROM LEGENDS (Powerful stories from
interview with famous high achievers)
___Executive Coaching (For a description of the program,
click here. http://www.theamericans.us/Executive%20Coaching.html
YOU MAY ALSO CONTACT US BY CALLING 800-749-4625 OR CLICKING HERE:
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Click here to watch excerpts
from the Lincoln presentation in streaming video.
www.presidentlincoln.com/1.html
VALUABLE RESOURCES
***THE WORDS LINCOLN LIVED BY
www.achievementdigest.com/thewordslincolnlivedby.html
***TIME TACTICS OF VERY SUCCESSFUL PEOPLE
www.achievementdigest.com/timetacticsofverysuccessfulpeople.html
***99 WAYS TO GET MORE OUT OF EVERY DAY:
www.achievementdigest.com/99waystogetmorecd.html
***"AN EVENING WITH ABRAHAM LINCOLN" VIDEO
www.achievementdigest.com/aneveningwithabraham.html
***"LESSONS FROM LEGENDS" CD AUDIOBOOK
www.achievementdigest.com/ProductOrderForm.html
***"LINCOLN ON COMMUNICATION" DVD-CD www.achievementdigest.com/lincoln%20on%20communication.html
“Lessons From
Legends” recently was name “Best Educational Album” in the 2006 JPF
Music Awards. It is a recording before a live audience of several
thousand people in which I tell stories from my exclusive interviews
with celebrities. If you’d like to obtain multiple copies of this CD,
contact us directly for a quantity price. The best way to obtain a
single copy of the CD is from CD Baby. You can hear an excerpt on-line
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THE ACHIEVEMENT DIGEST--TAD,
March 2005--A Unique Newsletter For Leaders
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